Privacy policy EFIB

This privacy policy (hereinafter: “Privacy Policy”) governs the processing of your personal data by EuropaBio as part of your visit to our EFIB website https://efibforum.com/ (hereinafter: “Website”), your participation in our (virtual) conference, your communication with us via our register form, e-mail, telephone and social media (hereinafter: “Social Media”; e.g. LinkedIn and Twitter), newsletters and other updates, and in relation to any order or purchase.

1. WHEN ARE YOUR PERSONAL DATA COLLECTED AND USED?

We collect and use your personal data whenever you:

  • use our website or Social Media or communicate with us via our register form, website, e-mail, phone or any other digital communication channel;
  • register for our newsletter or updates;
  • register to and participate in our (virtual) conferences;
  • purchase tickets for our (virtual) conferences.

2. WHAT IF THIS PRIVACY POLICY DOES NOT ANSWER ALL OF YOUR QUESTIONS?

Should you have further questions regarding the processing of your personal data, do not hesitate to contact us via e-mail: data-privacy@efibforum.com

3. WHO IS “WE”?

Whenever you see a reference to “we” in this privacy policy, it refers to EuropaBio:

            EuropaBio
            Avenue des Arts 53,
            1000 Brussels
            VAT 0477.520.310
            +32 2 735 03 13

EuropaBio is responsible, and is thus the controller, for collecting and using (“processing”) your personal data as explained in this privacy policy.

4. WHAT PERSONAL DATA DO WE PROCESS AND WHY?

When you use our website, social media or communicate with us via phone, e-mail or other digital communication channel, we will collect and use your personal data to:

  1. allow for the communication between you and us, for which we rely on our legitimate interest to be able to respond to requests, questions or remarks or to contact you proactively for inquiries of whatever kind (e.g. when you respond to a blog, use our contact form or contact us via social media, phone, e-mail or fax);
  2. improve the website’s and social media pages’ content and the overall experience, for which we rely on our own legitimate interest to offer our visitors an interesting online space;
  3. analyze the target group of our website, communications and events, for which we rely on our legitimate interest of business development;
  4. detect and prevent malware, illegal content and behaviour and other types of misuse, for which we rely on our legitimate interest to keep our online presence safe.

To achieve the above-mentioned purposes, we process the following personal data:

  1. the basic identity information you provide us with, such as name, e-mail address, postal address, telephone number, affiliation and position;
  2. the content of your communication and the technical details of the communication itself (with whom you correspond at our end, date and time, etc.);
  3. technical information associated with the device you use, such as your IP address, browser type, geographical location and operating system;
  4. information concerning your browsing behaviour, such as how long you visit, what links you click on, what pages you visit and how many times you visit a page.
  5. any other personal data you choose to provide to us.

When you register for our online newsletter or updates, we will collect and use your personal data to be able to send you our newsletter or other electronic communications. We will always ask for your explicit consent before sending you our newsletter, unless you are an existing customer who we wish to keep informed of our services. You will always have the opportunity to unsubscribe from our electronic communications. To send you our electronic communications, we only process your name and e-mail address.

When you register to and participate in our (online) conferences, we will collect and use your personal data to:

  1. be able to provide you with the services, for which we rely on the necessity of processing your personal data for executing and performing the contract we have with you.
  2. promote and advertise our organization and activities, for which we rely on our legitimate interest to bring attention to the operation of our organization;
  3. analyze the participants (profile) and target group, for which we rely on our legitimate interest of business development;
  4. do our normal business administration (e.g. relationship management), for which we rely on our legitimate interest to manage our business responsibly and professionally;
  5. To ensure on-site security (offline conference) and detect and prevent malware, illegal content and behaviour and other types of misuse (online conferences), for which we rely on our legitimate interest to keep our premises and online environment safe;
  6. defend ourselves in legal proceedings, when it is in our legitimate interest to use your personal data in these proceedings

To achieve the above-mentioned purposes, we process the following personal data:

  1. the basic identity information you provide us with, such as name, e-mail address, postal address, telephone number, affiliation and position;
  2. technical information associated with the device you use, such as your IP address, browser type, geographical location and operating system;
  3. written or spoken questions or remarks, expressed during the online conferences;
  4. photographs and videos, made during the offline or online conferences;
  5. ID/Passport details in case of a security check at an offline conference;

When you purchase conference tickets, we will collect and use your financial data, such as your bank account number, VAT number, invoices or other data that we need to process your order or purchase, to:

  1. be able to successfully execute the payment, for which we rely on the necessity of processing your personal data for executing and performing the contract we have with you.
  2. do our normal business administration (e.g. invoicing), for which we rely on our legitimate interest to manage our business responsibly and professionally

We believe that the above-mentioned purposes for processing your personal data are within anyone’s reasonable expectations. However, for all of the personal data we have collected in the aforementioned circumstances, we wish to make it clear that we will also process your personal data to:

  1. comply with legal obligations or to comply with any reasonable request from competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities;
  2. inform a third party in the context of a possible merger with, acquisition from/by or demerger by that third party, even if that third party is located outside the EU, in which case we rely on our legitimate interest to engage in corporate transactions.

5. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

In principle we will not share your personal data with anyone except our employees and our suppliers who help us process your personal data. Anyone who has access to your personal data will always be bound by strict legal or contractual obligations to keep your personal data safe and confidential. This means that only the following recipients will receive your personal data:

  • you;
  • payment service providers, in order for them to carry out the payment in the event of purchasing tickets for our conferences;
  • governmental or judicial authorities insofar we are required to send them your personal data (e.g. tax authority, police or law enforcement);
  • EuropaBio’s staff and suppliers.

Your personal data are not sent outside the European Economic Area by us (the European Economic Area consists of the EU, Liechtenstein, Norway and Iceland). We will only transfer your personal data outside the EEA when you or your employer, as client or supplier, has establishments outside the EEA with which we are required to interact. If a transfer would take place, we will take adequate safeguards to protect your personal when transferred (e.g. by putting in place standard contractual clauses as drafted by the European Commission).

6. PARTNERING

Visitors have the opportunity to register for partnering as part of the event registration process. The purpose of partnering is to facilitate mutual contact. For this purpose, profiles can be posted on the partnering portal. These profiles are visible to all other visitors who have registered for partnering and can be searched by name of the person and name of the company or organization. It is possible to make contact requests via the partnering portal, about which the requested person will be informed by e-mail. E-mail addresses themselves are not displayed on the partnering portal. After sending the consent to partnering, the data entered in the input masks will be transmitted exclusively for the operation of the partnering portal to Meeting Mojo.
Here you will find the privacy policy of Meeting Mojo Ltd, 5 Spencer Close, Bicester, Oxfordshire OX262FA, United Kingdom: http://info.meeting-mojo.com/legal/privacy_policy.pdf

7. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Your personal data are only processed for as long as needed to achieve the purposes which are described above or, when we asked for your consent, up until such time where you withdraw your consent. In this article we provide you with the information you need to assess how long we will keep your personal data identifiable. As a general rule, we will de-identify your personal data when they are no longer necessary for the purposes outlined above or when the retention period as explained in this article has expired. However, we cannot de-identify your personal data if there is a legal or regulatory obligation or a judicial or administrative order that prevents EuropaBio from de-identifying them.

All personal data we collect through our interactions with you via the website, social media, phone, fax, e-mail and other digital communication channels we keep for as long as required to communicate with you, but also to keep an historical archive of our communications. This allows us to revert back to earlier communications if you return to us with new questions, request, remarks or other input.

All personal data we collect to send you our newsletter and updates we will keep for as long as you remain subscribed to our mailing list or for as long as you remain our client.

All personal data we collect in the context of our conferences and the sale of tickets, we will keep for the duration of the provision of the services and at least until 7 years thereafter or for as long as necessary for our legitimate interests. Any ID/Passport details, however, will be deleted maximum 1 week after the conference.

8. WHAT DO WE DO TO KEEP YOUR PERSONAL DATA SAFE?

The security and confidentiality of all data we process is very important to us. Hence, we have taken steps to ensure that all personal data processed are kept safe. These steps include processing only the personal data required for achieving the purposes we have communicated to you. We have also taken technical and organizational measures to secure our infrastructure, systems, applications, premises and processes.

9. WHICH RIGHTS DO YOU HAVE WITH REGARD TO YOUR PERSONAL DATA?

When we collect and use your personal data, you enjoy a number of rights which you can exercise in the manner described below. Please be aware that whenever you wish to exercise a right, we will ask you for a proof of identity. We do this to avoid that we have a data breach on our hands, e.g. because an unauthorized person pretends to be you and exercises a right in your name.

You have the right to access your personal data, which means that you can ask us to provide you information regarding the personal data we have about you. You can even ask for a copy of your personal data. However, note that you must specify for which processing activities you would like to have access to your personal data. If you make the same request repeatedly, clearly causing us nuisance, we are allowed to refuse granting you these subsequent requests or charge an administrative fee covering the expenses. We can also refuse granting you a right to access your personal data, or only grant it partially, if such access would risk disproportional detriment to the rights and freedoms of others, including EuropaBio’s.

You have the right to ask that we correct your personal data if you can show that the personal data we process about you are incorrect, incomplete or outdated. Please specify the context in which we use your personal data (e.g. to send you newsletters or to respond to a request), so that we may assess your request swiftly and accurately.

If we asked for your consent to collect and use your personal data, e.g. to send you newsletters, you have the right to withdraw that earlier given consent.

You can ask that we delete your personal data, if these personal data are no longer needed for the purposes for which we collected them in the first place, if our collection of them was illegitimate or if you have successfully exercised your right to withdraw your consent or your right to object to the processing of your personal data. When one of these circumstances applies, we will immediately delete your personal data unless the law, regulatory obligations or administrative or judicial orders prohibit us to delete your personal data.

You can ask that we restrict the processing of your personal data:

  • during the time we are assessing your request for correction of your personal data;
  • we no longer need your personal data, but you require them for the establishment, exercise or defence of a legal claim.
  • when such processing was unlawful but you prefer restriction to erasure;
  • during the time we are assessing your objection to the processing of your personal data;

When we process your personal data on the basis of our own interests, i.e. you have not given us your consent and we do not need them for the execution or performance of an agreement nor to comply with legal obligations, you have the right to oppose our processing of your personal data. When our interest relates to direct marketing, we will grant you your request immediately. For other interests, e.g. our security interests, we will ask you to describe your specific circumstances giving rise to request. We then need to balance your circumstances against our interests. If this balancing exercise results in your circumstances outweighing our interests, we will cease processing your personal data.

When we have collected your personal data on the basis of your consent or because they were necessary for the execution or the performance of an agreement with you, you have the right to obtain a copy from us in a structured, commonly used and machine-readable format. However, this right only applies to personal data you have provided to us.

If you would like to exercise any of these rights, we ask that you send us an e-mail. You can reach us at data-privacy@efibforum.com. A request should clearly state and specify which right you wish to exercise. Always indicate the context in which we have obtained your personal data so that we may handle your request swiftly and diligently. Your request should also be dated and signed, and accompanied by a digitally scanned copy of your valid identity card proving your identity. We will promptly inform you of having received this request. If the request proves valid, we will notify you as soon as reasonably possible and at the latest thirty (30) days after having received the request. If you have any complaint regarding the processing of your personal data by EuropaBio, you may always contact us via the e-mail address mentioned in the first paragraph of this clause. If you remain unsatisfied with our response, you may file a complaint with the competent data protection authority, i.e. the Belgian data protection authority (https://www.dataprotectionauthority.be/).